Improve Your Business Performance
What We Do
I will work with your leadership team and front-line operations managers to identify process, system, organizational and talent gaps. Through a collaborative business assessment process, we'll build an operational performance plan that will deliver results. We can design a program that is focused or broad in scope, whichever best aligns with your business performance goals.
My Team Approach
I work with teams to organize and prioritize their ideas and best practices to achieve results. Through a methodical, process-focused approach to operations consulting, we set direction for performance improvement initiatives. I partner to create a culture of initiative, accountability and collaboration within the team to organize and complete projects. I help the team work through obstacles, deliver outcomes that improve operational effectiveness, leverage talent and create strong foundations that can be built upon.
Areas of Expertise
- Organizational and Operational Integrations
- Operations Performance Improvement and re-engineering
- Operations Management – Call Centers, Pharmacies & Benefit Operations
- Management team selection, development, coaching and leadership
- Setting up new functions and operating sites •Financial Planning, Analysis & Reporting
- Quality Assurance
- Project Execution & Process Improvement